The Government has announced that Auckland will be shifting to Alert level 1 from midnight tonight, Monday 22nd February meaning all our branches will resume operation under Level 1 guidelines from Tuesday morning.

The following sets out what our operations will look like as we enter these new alert levels.

Alert Level 1 – All of NZ

  • Orders will be accepted via email, phone, and in branch
  • Customer collections will be permitted, and outbound deliveries will continue
  • Strict contact tracing measures will remain in effect at all our sites

Safety remains our highest priority and as such we will be continuing with conducting contact tracing for anyone who enters our sites.

As always will continue to support our customers throughout this period with a focus on maintaining our high service standards, and we appreciate your understanding as we operate under COVID-19 guidelines.

We acknowledge the processes we have put in place may create some temporary inconvenience however, we have done so with the ongoing health of our customers, employees, and the wider community in mind.

If you have any questions relating to Dimond operations during Alert Levels and how this may impact you specifically, please feel free to call your local branch on 0800 DIMOND (346 663).

Kia Kaha,

Nicholas Wheadon
Head of Sales | Dimond

COVID-19 Update 17th February 2021